Browse FAQs

Business

What can I do if my employer didn't pay over fund contributions?

You need to inform the Fund trustees of this.

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How do the latest retirement reforms affect pension and provident funds?

From 1 March 2015, contributions to a provident fund (and returns thereon) will be treated in the same ways as pension fund contributions, ie the fund member must use that money to buy an annuity with at least two-thirds of the resulting balance

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What will happen to my pension money according to the act of 2015?

From 1 March 2015, your provident fund contributions will be treated the same way as pension fund contributions AT RETIREMENT, ie you must use two-thirds of the resulting fund balance to purchase an annuity.

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Are part-time employees eligible to contribute to a provident fund?

Under recent labour law changes, part time employees more than 3 months in service may not be prejudiced versus full-time employees

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Will being fired affect my provident fund pay-out?

Being fired will not affect your fund pay-out.

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General

How do the latest retirement reforms affect me?

It is? By who? Don't you think there would be a massive outcry if this was going to happen, much worse than the furore about e-tolls?

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Can creditors access your retirement savings?

Until the reforms are passed by parliament, they remain proposals. But you can be reasonably sure the the bulk of the proposals will become law by 2015 or 2016.

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What steps can I take to speed up a GEPF payout?

You need to follow up with the Police Department's HR Department and with the GEPF, to ensure that the necessary documents have been submitted and processed. We are 10X Investments and not associated with the GEPF.

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Why do we use 6%? (Percentage of South Africans who will be able to retire comfortably.)

According to National Treasury only 6% of the population will have accumulated enough money to retire comfortably, without having to sacrifice their standard of living.

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Can I claim my pension fund if I'm under debt review?

No, you cannot claim your pension fund while you are still employed. You may be able to secure a housing loan against your fund, if your fund rules permit. Check with your HR department.  

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Living annuity

Can I split retirement annuities across various living annuities?

You can pay each of your retirement annuities into a different living annuity, with a different provider, or you can pay them all into the same living annuity at the same time, or add them

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How much income will my living annuity pay?

You have the flexibility to choose the annual income your living annuity will pay, between 2.5% and 17.5% of your remaining capital at your policy anniversary date.

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What is a Living Annuity?

A Living annuity is a financial product that pays you a regular income. You can choose between two types of annuities: a Guaranteed Annuity or a Living Annuity.

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Tax-free savings account

Why should I open a Tax-Free Savings Account with 10X Investments?

Opening a Tax-Free Savings Account is a good idea. Opening a Tax Fee Savings Account with 10X is a great idea. Our low fees, proven-track record, and transparency means you get more money, tax-free!

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Unit trusts

How is my money invested in the 10X Unit Trust?

Your money is invested in company shares (local and international), property shares, bonds (nominal and inflation-lined government bonds), and cash. Find out more by downloading the 10X Investment Guide.

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How can we 10X Your Future?

Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.