Browse FAQs
Contents
Business
What procedure should I follow if my pay-out is taking too long?
Your husband can also phone (rather than visit) the administrator, to get an update, instill a sense of urgency and to ensure that the process is on track (ie all documents have been received and there are no problems with SARS).
Read moreCan I claim my provident fund from a previous employer?
Yes, you can claim your provident fund (as a cash pay-out), or, more sensibly, you could transfer it to your new employer's provident fund.
Read moreHow do I apply for my provident fund?
To claim your benefit, you must have resigned or retired from your employer. You must then complete a withdrawal notification form, and submit this, with required supporting documentation, to your HR department.
Read moreGeneral
How long does it take SARS to approve a tax directive?
Each member has to be dealt with individually by SARS. For the members whose tax affairs are in order, it should not take more than a week, for the others it may take longer.
Read moreLiving annuity
What are the living annuity risks and benefits?
Among the living annuity risks and benefits include that in exchange for the flexibility benefit a living annuity provides, you assume the risk of securing an adequate, sustainable income.
Read morePreservation fund
How do you join a 10X Preservation Fund?
When you withdraw from your current retirement fund (either a company fund or another preservation fund), you must complete a withdrawal form, indicating that you wish to transfer your investment to the 10X Preservation Pension/Provident Fund.
Read moreWhen can you access your preservation fund?
You can make one partial (or full) cash withdrawal at any time before you retire.
Read moreWho should consider using a preservation fund?
You should consider a preservation fund if you are withdrawing from a pension or provident fund.
Read moreRetirement annuity
What is the minimum 10X Retirement Annuity contribution and term?
Your minimum monthly contribution to the 10X Retirement Annuity is R1 000.
Read moreTax-free savings account
What happens if I contribute more than R36,000 in a tax year?
If you contribute more than your annual allowable amount of R36,000 in a tax year the amount contributed above the annual allowance will be taxed at a rate of 40%, regardless of your personal income tax rate.
Read moreHow do I sign up for a Tax-Free Savings Account and what do I need?
You can sign up online in less than 10 minutes. Click here to access our online portal and follow the prompts.
Read moreHow much am I allowed to contribute to my TFSA?
Legislation allows you to invest up to R36,000 per year towards a TFSA, or R3,000 per month, with the maximum lifetime contribution being R500,000.
Read moreCan I open up a Tax-Free Savings Account for my child?
Yes, parents and legal guardians can set up a Tax-Free Savings Account in their child’s name.
Read moreCan I transfer my Tax-Free Saving Account from one provider to another?
Yes you can transfer your Tax-Free Savings Account from one provider to another.
Read moreUnit trusts
How is my unit trust investment taxed?
Your unit trust investment will earn interest and dividend income, and the price of your units will reflect the changes in the market value of the underlying assets.
Read moreHow can we 10X Your Future?
Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.