Browse FAQs

Business

Can I claim tax that was deducted from my provident fund?

Any VAT you paid will relate to fees charged by your service provider. As a private individual, you will not be able to claim this VAT back.

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Can I claim my provident fund form a previous employer?

Yes, you can still claim your provident fund.

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Can I transfer my CINPF to my employer's provident fund?

This is a question of company policy, the Fund rules and your employment contract.

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Can I submit the documents myself to claim my provident fund?

You can submit the documents yourself to claim your provident fund, but you must get your former employer's signature on the document first.

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Can I still claim my provident fund if my job is terminated?

The money in your provident fund, as reflected on your latest benefit statement, belongs to you (even if your employer made all the contributions).

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Can I withdraw my provident fund if I'm claiming UIF?

Yes, you can claim UIF even if you claim your provident fund.

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Does a provident fund claim expire?

In theory it does not prescribe; however the money will be transferred to an unclaimed benefits fund in due course, and the fund rules may provide that the amount is written back after a set period (although National Treasury wants to prohibit this).

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Can my employer withhold my provident fund benefits?

your former employer is bound by the fund rules to submit the completed claim forms to the fund administrator. 

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Can my employer force me into joining a provident fund?

It is completely legal.

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Can I withdraw or transfer my 10X Umbrella Fund?

In terms of the current law, there will be no complications on leaving - at your request, the money will be paid into your bank account or transferred to another fund, typically within 14 business days

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Can I take out a loan against my provident fund?

You are only allowed to borrow money from your fund if this is permitted by your fund rules. Even then, the loan must be for very specific purposes, essentially housing related (to buy a home, pay off a bond, fund improvements etc).

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General

Can I claim UIF if I resigned from my job?

You do not qualify to claim UIF if you resign from your job - only if you are fired or retrenched. Otherwise we would all resign.

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How can I get an up-to-date benefit statement?

If you are a member of 10X, you can see this by logging into our Investor Portal. If you are not, you need to contact your own HR department or fund administrator.

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Retirement annuity

Can SARS deduct tax that I owe from my retirement fund?

SARS does not use your retirement fund lump sum to deduct tax that you owe in respect of income - this is not permitted by the Pension Funds Act.

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Can I take out a loan against my retirement annuity?

By law, you are not permitted to take a loan from your retirement annuity

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