Browse FAQs
Contents
General
What is a preservation fund?
A preservation fund is a retirement fund in terms of the Pension Funds Act.
Read moreWhat happens if I contribute more than my annual allowable amount?
If you contribute more than your annual allowable amount of R46,000 in a tax year the amount contributed above the annual allowance will be taxed at a rate of 40%, regardless of your personal income tax rate.
Read moreCan I invest directly, do I need a broker?
Yes, you can invest directly with 10X, no broker is required.
Read moreIs my money safe with 10X?
Yes. When you invest through 10X, your money is legally ring-fenced and kept separate from 10X’s own business assets.
Read moreWhat is the difference between a provident, pension, RA and preservation fund?
While all these options are retirement funds governed by the Pension Funds Act, each serves a different purpose in your retirement planning journey.
Read moreWhat fees can 10X help me to avoid?
We charge one simple fee for the management of your investment.
Read moreHow can I find out what my provident fund balance is?
If you are a 10X client, you can see this on your benefit statement, which you will find once you log into the Investor Portal.
Read moreShould I be owing SARS money if my employer deducts PAYE?
If your employer deducts PAYE correctly, you should not owe SARS any money. But you have no guarantee that your employer has not made a mistake.
Read moreHow long does a death benefit take to be paid out?
It can take up to a year for a retirement fund death benefit to be paid out, as the trustees must ensure that all financial dependents are provided for.
Read moreHow much interest will my investment earn?
This falls into the ambit of financial planning, which we cannot do in this forum (we would need to do a full financial needs analysis). Factually, however, you can presently expect to earn interest of around 5%-6% pa.
Read moreHow long does Alexander Forbes take to pay out?
It usually takes between 4 and 12 weeks, to process a pay-out.
Read moreWhat can I do to find out if I have surplus funds due to me?
You will have to contact your bargaining council, or your industry's retirement fund administrator, to find out if you have surplus funds due to you.
Read moreHow much tax will I pay on my GEPF resignation benefit?
How much tax will I pay on my GEPF resignation benefit?
Read moreHow can we 10X Your Future?
Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.