Browse FAQs

Business

How long does provident fund pay-out take after dismissal?

This will depend on the efficacy and motivation of the administrator. Provided your tax affairs are in order, with 10X it normally takes 14 to 21 business days for provident fund pay-out if you have submitted

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How will I be taxed if I withdraw my pension fund?

You can only encash your pension fund if you withdraw (as opposed to retire) from your fund. If you retire, you can only encash up to one-third, with the balance you must purchase an annuity.

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How do I go forth to get my MIBFA provident fund paid out?

Rather than going forth, you should go first to your HR department and request an exit or withdrawal instruction form, which you must complete and return to HR, together with any required supporting documentation.

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Can I claim UIF from a previous employer?

In principle, you cannot claim UIF unless you lost your job involuntarily.

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General

How do I top up my TFSA using My10X?

You can make a top-up to your 10X investment on our member portal, My10X.

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What is the difference between interest and returns?

Depending on the asset allocation of each fund, the portion of the total return that each return component contributes will differ.

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Living annuity

What is the performance record of the 10X Living Annuity?

We have only just launched the living annuity, but it uses the same investment portfolios as our retirements funds (our High, Medium and Low Equity portfolios).

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Retirement annuity

How do I top up my RA using My10X?

You can make a top-up to your 10X investment on our member portal, My10X.

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Do you pay tax on a retirement annuity?

Even though retirement annuities are tax-efficient investment vehicles, there are instances whereby you would be liable to pay tax on the proceeds of your annuity.

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Who should consider using a retirement annuity?

It’s never too early or too late to start saving for your retirement.

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Tax-free savings account

Am I allowed to withdraw from my TFSA?

You can make withdrawals from your TFSA at any time. However, it is best practice to keep your capital invested in your TFSA for as long as possible to maximise your tax benefits.

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What do I need to invest in a 10X TFSA?

a valid South African ID or passport if you're a foreign national, proof of residence, proof of banking details and an income tax number.

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Does 10X offer a tax-free savings account?

Yes

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How do I make a withdrawal from my 10X TFSA?

Please note that redemption instructions for contributions received via debit order will only be processed after 45 days from debit order date.

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Unit trusts

Can I transfer from a retirement annuity to a unit trust?

he law does not allow you to transfer your money from a retirement annuity to a unit trust.

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How can we 10X Your Future?

Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.