Browse FAQs

Business

How do I claim my pension fund from a previous employer?

This money belongs to you. You need to get hold of your former employer (HR department) and inquire who administers the company's pension fund.

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How do I claim my pension fund?

You need to get hold of a withdrawal notification form from your HR department, complete this and return with required supporting documents

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How do I claim my provident fund?

To claim your provident fund, you need to contact your (former) HR department in this regard. They will be able to guide you and give you the necessary forms.

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How do I claim my provident fund if ex-employer closed down?

You need to apply directly to the responsible fund administrator. Check with a fellow ex-employee if necessary or your fund literature as to who this is. Or you can ask a financial adviser to do a fund search on the astute system.

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How do I obtain a withdrawal form other than from my employer?

You can only draw your provident fund if you resign from your employer. If you have resigned and your employer refuses to help you then you must approach the fund administrator directly, and request the form.

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Is it legal for my employer to withhold payout of my fund?

In terms of section 37D(b)(ii) of the Pension Funds Act, a fund may deduct from a member’s benefit payable in terms of the rules of the fund.

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General

How do I claim my deceased husband's UIF?

You cannot claim UIF on behalf of your dead husband. You can only claim his retirement fund benefit and possibly on his Group Life Cover. Speak to the HR department of his former employer.

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How do I claim my deceased son's MIBFA death benefit?

You would have to contact the fund administrator (MIBFA), to find out if his benefits were paid out or not, and how you would go about doing so.

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How do I claim the surplus of my late spouse?

A surplus apportionment assumes that there is a surplus to be apportioned. This is not a given for every retirement fund. If there is a surplus, you need to contact the responsible fund administrator, to prove your claim.

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How to invest with 10X Investments

Figuring out how to save for your future can be overwhelming. At 10X, we don’t complicate what can and should be simple.

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Living annuity

Do I have enough retirement savings to retire at age 58?

is 4,1 million rand enough to retire at 58 years of age?

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Preservation fund

How will the proposed preservation fund structure affect me?

The laws around compulsory preservation have not yet come into effect, and are still under discussion.

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Retirement annuity

Can I take out a loan against my retirement annuity?

By law, you are not permitted to take a loan from your retirement annuity

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How does tax work on a Retirement Annuity?

Retirement annuities are tax-efficient investment vehicles, meaning that they come with tax rebates for investors.

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What is the best retirement annuity for my pension?

An RA (retirement annuity) is a pre-retirement product. You should discuss your options with a financial advisor to determine what is the best retirement annuity for you.

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How can we 10X Your Future?

Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.