Browse FAQs
Contents
General
What happens in the event of a member’s death?
In line with section 37 of the Pension Funds Act, the trustees of the retirement fund will distribute the proceeds, considering first the needs of your dependants and then the beneficiaries listed in your nomination form.
Read moreHow can I check the progress of my claim?
Please check yourself, by phoning up the responsible fund administrator
Read moreWhat is a tax certificate?
A tax certificate is a certificate issued by your retirement fund administrator that confirms the contributions you made to the fund during the tax year.
Read moreHow do I claim surplus funds without the deceased's details?
The children's mother should have this information, and she should be the person to claim for a surplus benefit.
Read moreHow do I claim a deceased member's surplus scheme?
You will need to contact your late father's former employer, or the fund administrator (MIBFA), to find out how you can claim your share of the surplus. We would have expected the letters from MIBFA to explain the process.
Read moreHow does surplus money become available and were can I claim it?
In a defined contribution fund the surplus (if any) constitutes the assets in excess of the total sum of the individual shares of the members.
Read moreHow do I decide which fund to invest in?
Two things to take into consideration when choosing a fund to invest in are: 1) How long do you plan to stay invested, and 2) How can you maximise the tax benefit of the TFSA.
Read moreWhat happens if I contribute more than my annual allowable amount?
If you contribute more than your annual allowable amount of R36,000 in a tax year the amount contributed above the annual allowance will be taxed at a rate of 40%, regardless of your personal income tax rate.
Read moreWhat is the period for which the annual limit applies?
The South African tax year runs from 1 March to 28 February of the next year.
Read moreHow long will it take for my funds to be invested?
If you made a lump sum deposit, your money will be invested within 2 working days of the money reflecting in the Unit Trust bank account (a completed lump sum instruction form must have been provided).
Read moreCan I change my portfolio after signing up?
Yes you can definitely change your portfolio after signing up.
Read moreHow do I sign up?
You can sign up online in less than 10 minutes. Click here to access our online portal and follow the prompts.
Read moreHow do I top up my TFSA using My10X?
You can make a top-up to your 10X investment on our member portal, My10X.
Read moreWhat is the difference between interest and returns?
Depending on the asset allocation of each fund, the portion of the total return that each return component contributes will differ.
Read moreHow can we 10X Your Future?
Begin your journey to a secure future with 10X Investments. Explore our range of retirement products designed to help you grow your wealth and achieve financial success.