Browse FAQs

Business

What is the provident fund claims process?

The retirement fund claims process is as follows: you need to get hold of a withdrawal notification form from your HR department, complete this and return with required supporting documents (proof of banking and ID) to your HR department,

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Can I access my provident fund to settle debt?

This will not be possible, unless you plan to pay off housing debt (your mortgage) and your fund rules permit this.

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How long does it take for provident fund pay-out?

t normally takes 14 to 21 business days for provident fund pay-out. If it takes longer, you should follow up with the administrator to see what is holding up the process.

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Does a provident fund form part of the estate of a deceased member?

You have two problems. Firstly, an affidavit is not the same as a will, and unless it complies with the requirements of a legal will, it will not be seen as such.

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When can employees access their pension/provident fund?

The minimum retirement age of 55 (for reasons other than ill health) is defined by the Income Tax Act. There is no maximum retirement age.

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How do I claim my provident fund upon resignation?

You need to get hold of a withdrawal notification form from your HR department, complete this and return with required supporting documents to your HR department, who will counter-sign and forward to the fund administrator for processing.

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What is the pension fund pay-out timeframe after dismissal or retrenchment?

Provided your tax affairs are in order, and you have submitted all the required documents (such as a copy of your ID, a completed instruction form stating where the money should go, and proof of banking details), it normally takes 14 to 21 business days

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When should an employer start deducting pension fund contributions?

The rules are as follows: when a company first introduces a pension fund, existing employees can choose whether they want to join or not. They have one year to make that decision.

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How long does provident fund pay-out take after dismissal?

This will depend on the efficacy and motivation of the administrator. Provided your tax affairs are in order, with 10X it normally takes 14 to 21 business days for provident fund pay-out if you have submitted

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How will I be taxed if I withdraw my pension fund?

You can only encash your pension fund if you withdraw (as opposed to retire) from your fund. If you retire, you can only encash up to one-third, with the balance you must purchase an annuity.

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How do I go forth to get my MIBFA provident fund paid out?

Rather than going forth, you should go first to your HR department and request an exit or withdrawal instruction form, which you must complete and return to HR, together with any required supporting documentation.

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Can I claim UIF from a previous employer?

In principle, you cannot claim UIF unless you lost your job involuntarily.

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Should I resign or retire early from my pension fund?

If you retire early due to ill health from a pension fund, you will be compelled to buy an annuity with two-thirds, but you will pay less tax on the one-third cash lump sum than if you resign.

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How long does provident fund payout take if my employer is being liquidated?

If the company's liquidation resulted in the provident fund also being wound up, it can take quite a while before you receive the payout, possibly six months or longer.

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How will my provident fund deduction affect my tax refund?

Any provident contributions that were made in your name (rather than your employer's) do not qualify for a tax deduction this year (ie you will not get a refund), but will be returned to you tax free when you withdraw from the fund

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