What documents do I need to claim my provident fund?

The documents you need to claim your provident fund depend on the type of claim you're making. With the introduction of the two-pot system on September 1, 2024, there are now two main types of claims:

Savings Pot Withdrawals:

For 10X customers, if you're withdrawing from your savings pot, you may not need additional documentation if you have a registered account on my10X. You can process the withdrawal directly through the platform.

Other providers may require proof of identity or additional documentation. Check with your specific provider for their requirements.

Vested Pot Claims:

For funds in your vested pot (contributions made before September 1, 2024), the previous rules still apply.

Typically, you'll need to provide:

• Proof of identity (ID or passport)
• Proof of banking details
• Tax registration number
• Reason for withdrawal (e.g., resignation, retirement, retrenchment)

Remember, each provider may have slightly different requirements, so it's best to check with them directly for the most up-to-date information.

Important Note: While the two-pot system allows for more flexibility in accessing your savings pot, it's crucial to consider the long-term impact on your retirement savings. Frequent or large withdrawals from your savings pot can significantly reduce your retirement income. Always carefully evaluate your financial situation and consider alternative options before making a withdrawal.

To learn more about the two-pot system and how it affects your provident fund, visit our Two-Pot System Information Page.